1. What is a Web Store?
2. Do I need an account to use the Web Store?
3. What information do I need to provide to purchase online?
4. Why do I need to enter an email address?
5. What is my password?
6. How do I change my email address or password?
7. What if I forget my password?
Using the Web Store
1. How do I make a payment or purchase items?
2. How do I know my payment was processed?
3. Is the Web Store secure?
4. How do I reprint my receipt?
1. Does the system store my credit/debit card number?
2. My credit/debit card was not accepted. What do I do?
Further Assistance
1. Who do I contact if I have a question about a payment?
2. How do I make a Skyward Fee Payment?
3. What is a the Student ID number?
4. How do I get my student's ID number?
Getting Started
1. What is a Web Store?
The Web Store is a hosted online payment center, providing a convenient way for people to make online payments for various fees, goods, and services.
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You will need to provide the following information to purchase online:
- A Discover, MasterCard, or Visa issued credit or debit card
- A valid email address
- A password, which you will create during your first purchase
4. Why do I need to enter an email address?
- After each completed Web Store purchase, a confirmation email is sent to the email address you provide.
- The email address you provide serves as your Web Store account login. With this Web Store account, you may view previous purchases, edit your Web Store account information, and receive a password reminder. To easily view your purchase history, we recommend you use the same email address for all purchases on the Web Store.
5. What is my password?
During your first online purchase, you will be prompted for your email address and a password. You can create any password of your own choosing; this password is not issued by your organization. Your password must contain at least one alphabet character and at least one digit, must not be less than eight characters, and must not contain any of the following characters: < ( ' ) >. We recommend you create a strong password that is unique to your Web Store account and not used elsewhere.
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6. How do I change my email address or password?
Click the My Account link in the navigation column on the left side of the screen. Login with your "old" email address and password. Then, click the Account Settings button to edit your email address and/or password.
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7. What if I forget my password?
If you forget your password, click the Password Reset link in the navigation column on the left side of the screen. If the email address you enter is on file, we will automatically send a password reminder to you.
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1. How do I make a payment or purchase items?
To make a payment or purchase items,
- Click a category button on the homepage or select a group from the "Browse" menu on the left side of the screen. Select the item you wish to purchase, enter any requested information, and click the Add To Shopping Cart button.
- Click the Go to Checkout button to proceed to checkout or the Continue Shopping button to add additional items to your cart.
- At the checkout screen, if this is your first purchase in the Web Store, enter a valid email address and click the Continue button. This email address will serve as your Web Store account login on subsequent visits. If you are a returning customer, enter the email address and password you established on your first visit and click the Sign in button.
- Complete billing and account information, if applicable.
- Verify information and click the Complete Order button. Your order will be processed, and you may then view and print your receipt, if desired.
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2. How do I know my payment was processed?
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3. Is the Web Store secure?
The Web Store is hosted by RevTrak, Inc, a leader in the credit card payment processing industry for K-12 school districts and city governments. RevTrak employs the most current security techniques to keep your payment information secure according to PCI Data Security Standards.
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4. How do I reprint my receipt?
1. Does the system store my credit/debit card number?
No; for security reasons the system does not store your credit card number. The option to pay with a previously used card is made possible using securely encrypted tokens. The process of using secure tokens is an industry best practice in keeping with the stringent requirements of the Payment Card Industry Data Security Standard.
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2. My credit/debit card was not accepted. What do I do?
Special note to Debit Card users:
Many banks hold the amount you charge for each attempted payment, even if the debit card is declined. While the money will not be withdrawn from your account, a hold may prevent you from making other withdrawals for several days and may result in an overdraft.
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1. Who do I contact if I have a question about a payment?
For after-hours questions about using the Web Store, click the convenient Contact Us link on the left side of the screen. Questions submitted through this feature are forwarded to the appropriate departments at your organization.
If you have a fee in the Skyward Parent Module select the Skyward Webstore. You will log in with the same username and password as your Skyward Parent login. Your students fees will automatically connect to the link RevTrak account. If you have trouble connecting, logging in, or finding your student please contract the business office at 979-793-4308.
3. What is the Student ID number?
Some payments items may ask for your student's ID number. Needville ISD assigns a unique number to each student when they first become a student in the district. This number stays with the student through all grades and serves to confirm the correct student. The ID number provides verified identification for your student to be sure the payment is applied correctly.
4. How do I get my student's ID number?
Please ask your student! Teachers work with the young students to learn their number. Students may also ask their teacher or the campus office staff. The student ID number also shows on report cards and class schedules.